10-week wait on glasses for 12,000 Boots customers

Thousands faced extensive wait for eyewear after retailer shut 549 opticians outlets due to lockdown

Boots has forced nearly 12,000 glasses wearers to wait more than 10 weeks for eyewear after the company closed the vast majority of its opticians outlets.

The retailer has continued to operate its high street pharmacies and stores throughout the coronavirus outbreak but shut all but 51 of its 600 opticians stores in March. It put the vast majority of optical staff on furlough.

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Thousands faced extensive wait for eyewear after retailer shut 549 opticians outlets due to lockdownBoots has forced nearly 12,000 glasses wearers to wait more than 10 weeks for eyewear after the company closed the vast majority of its opticians outlets.The retailer has continued to operate its high street pharmacies and stores throughout the coronavirus outbreak but shut all but 51 of its 600 opticians stores in March. It put the vast majority of optical staff on furlough. Continue reading…

Retail industry, Coronavirus outbreak

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